Welcome to The Arden Medical Centre

For advice when the surgery is closed please click here

Please note that in order to ensure the safety of all patients and NHS staff, all appointments need to be booked by telephone, where you will be asked about your symptoms, and a GP will decide whether your matter can be managed over the telephone or other methods, or will invite you down to the surgery. Please DO NOT visit the surgery to ask to book in with a GP. Please ring only.

For the latest advice about how to self isolate at home please click here.

Please can we ask that all patients visiting the surgery wear a face covering – Please see the link below for futher information.

https://www.gov.uk/government/publications/how-to-wear-and-make-a-cloth-face-covering/how-to-wear-and-make-a-cloth-face-covering

 

Coronavirus

Information is available at gov.uk/coronavirus and https://www.nhs.uk/conditions/coronavirus-covid-19

111 coronavirus service

Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.

Check if you have coronavirus symptoms

What to do if you or someone you live with has symptoms of coronavirus

Advice for people at higher risk from coronavirus

Get an isolation note

Stay Alert

We can all help control the virus if we all stay alert. This means you must:

  • stay at home as much as possible
  • work from home if you can
  • limit contact with other people
  • keep your distance if you go out (2 metres apart where possible, if not then 1 metre is acceptable with ‘risk mitigation’ e.g. a face covering)
  • wash your hands regularly

Do not leave home if you or anyone in your household has symptoms.
Read more about what you can and cannot do

Coronavirus Symptoms

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • loss of/change in smell or taste

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 coronavirus service  to find out what to do.

Testing for Coronavirus

Anyone who has symptoms of coronavirus (COVID-19) can get a free test to check if they have the virus. Some people without symptoms can have the test too. Click here for more information
There is another test (antibody test) that checks if you've already had the virus. This test is not widely available yet. You can find out about antibody testing on GOV.UK

Do not come into the surgery to request a repeat prescription.  Put your request in the box in the foyer, or request on-line.  Your prescription will be sent to the pharmacy of your choice - you should not come to the practice to collect it.  Please see the link below for advice on our Electronic Prescription Service.

Electronic Prescription Service

Advice on Health and Wellbeing during the COVID-19 Outbreak

Mental Wellbeing

Prince William and Kate Middleton support mental health campaign ...

If you have concerns about your child / children during the Coronavirus outbreak we are here to offer advice. Please refer to the link below for specific guidance.

Advice for parents when a child is unwell or injured. 

Access to NHS Dentistry

The Solihull Lifestyle Service offers a range of tailored health and wellbeing advice and support to help people make positive lifestyle changes. These services include:

Eating More Healthily

Managing your weight

Stopping or reducing smoking

Being more active

 

Updated: 20.07.2020

 SystmOnline

The Practice is pleased to provide patients with access to its Clinical System via a Secure Web Interface.

To use you will need a Practice ID number and Access ID number which is obtained from the practice, and, in conjunction with a password, will be unique to you.

Click below to access (opens in a new window).

Online Services
Some services are available online. To register to access to the Practices' Clinical System 'SystmOnline' please contact the surgery or you can download the information leaflet and application form below.

An application form needs to be completed and returned to the surgery along with proof of identity (photo ID)

Online Accesss Patient information leaflet

Online access application form 

Once registered, patients can access SystmOnline by clicking on the link below:

Online Log In

  Screening

We will be supporting 4 National Screening Campaigns through 2020. 

Cervical Cancer screening is our Third campaign. Please click on the link below for everything you need to know about cervical cancer and screening. 

https://www.jostrust.org.uk

 

Cervical Screening Awareness Week 2019 – National Awareness Days ...

 Get Support - Get Involved - Local People Helping Local People 

 During these challenging times, Arden Academy has set up a website which, together with local people, local businesses and community groups, aims to act as a central hub for local community information.  As well as the website becoming a "go to" for information and advice, it offers people the opportunity to register as volunteers; people who then contact us through the website for assistance can be linked with volunteers offering the required help.

 

How can you help?

Information which you feel is useful to local people can be submitted in the following ways: *Website - Contact Us - https://www.ardencommunitygroup.org/   

* Email - ardencommunitygroup@arden.solihull.sch.uk 

* Facebook - Arden Community Group 

* Twitter - @Arden Community Group

As well as being published on Facebook and Twitter, this information will be uploaded onto the website and made accessible to everyone.    This applies to individuals, businesses and community groups.  We would ask you to make people and local groups, where possible, aware of this service so that they too can submit useful information.

This is a time when our special community must come together – so please get involved.

 

How long until I feel better?

Please see the understanding your symptoms leaflet on the link below for guidance and advice if your feeling un well. 

Understand Your Symptoms

 If your symptoms do not improve, or if

 you develop new symptoms, contact

 your doctor for more advice.

 Did you know? You can carry resistant bacteria for up to one year after taking an antibiotic. That’s why it’s best to use antibiotics only when you really need them.

 YOUR CARE CONNECTED

This allows healthcare professionals to view information from your GP record and will provide them with important and potentially life-saving information; it will also help to reduce unnecessary repeat tests, such as blood tests and X-rays.  Sharing your medical records could save your life! All patients aged over 15 years 11 months will be receiving a letter detailing this service.  More information can be found on the webstie: 

www.MidlandsYourCareConnected.nhs.uk

 We are looking for new members to join our Patient Participation Group. Please see our PPG page for more information.

Image result for nhs choicesYou can also leave a review on the NHS Choices website

 2019

Arden Medical Centre rated "Good" by Care Quality Commission. Click here to read the full report

Please click on the link below to view our Practice Information Leaflet.

Practice Information