Dear Patients,
As a Practice, we are currently trialling a useful AI (Atrificial Intelligence) dictation tool to record patient consultations, called Heidi Health. This tool will transcribe the data and input it into your medical records. The purpose of using this tool, is to allow the Clinician to focus entirely on you during your consultation, whilst still allowing them to accurately capture medical information. The clinicians will ask for your consent before using Heidi and you can withdraw your consent ay any time. The data is transcribed by Heidi simultaneously while they happen, meaning that no recordings are ever stored with Heidi.
If you would like more information or have any questions, please ask your Clinician or visit Resource Centre | Heidi Health.
With thanks,
Arden Medical Centre
As part of the Digital First National programme of work, GP Practices are required to record accurate data about patient interaction, especially within consultations. To assist with this administrative task, the practice is using a new technology known as Heidi AI.
The primary purposes include improving clinical documentation, aiding healthcare professionals in notetaking, and generating consult summaries. Heidi technology enables clinicians to focus on patients during the consultation, contributing to improved patient care. It also acts as a valuable tool for medical practitioners, saving them hours of administrative time per week.
Heidi works by transcribing speech into text from a healthcare encounter such as conversations between clinicians and patients or by clinicians dictating their clinical findings, impression and/or management plans before, during and after the healthcare encounter. The Clinician can also add additional contextual notes about the healthcare encounter.
This system is designed to alleviate the administrative burden on healthcare professionals, allowing them to focus more on patient care rather than paperwork. The Heidi Scribe will leverage natural language processing (NLP), speech recognition technology, and machine learning algorithms to understand and interpret complex medical dialogue, identify key health information, and categorise data into the appropriate sections of an Electronic Health Record (EHR).
Your consent will be sought for consultations that are transcribed using the Heidi AI tool. Heidi also uses aggregated de-identified information from these consults to improve its models and outputs, ultimately improving both patient care and Clinician experience.
All Data that identifies you stays within the practice and its servers which are UK based, no identifiable data is used by the Heidi tool for machine learning.
Heidi AI will not make decisions about your care, it only transcribes verbal interactions with the practice, with your consent.
More information about the model can be found on the Heidi website here: -
https://www.heidihealth.com/uk