The Arden Medical Centre

Welcome to The Arden Medical Centre

For advice when the surgery is closed please click here

The Surgery will be closed on Bank Holiday Monday 3rd May and Monday 31st May. Please ensure if you have any prescription requests that these are put in the week before.

Thank you.

In order to ensure the safety of all patients and staff, all appointments need to be booked by telephone, where you will be asked about your symptoms. A GP will discuss with you the best way to support your health needs.

Please DO NOT visit the surgery. Please ring only.

We ask that all patients visiting the surgery wear a face covering.

Covid-19 Vaccination

We are currently working to government guidelines regarding the Covid-19 vaccination.

PLEASE! Do not call the surgery to ask if you can book your Covid-19 vaccine!
We have thousands of patients who need vaccinating following government guidelines.
We will contact you when you can have your vaccination.
It is priority we answer calls to patients who need medical attention.

Many thanks for your understanding.

Arden Medical Centre Team

Please see the link to the new BSOL COVID website for more information on the Covid vaccine: Birmingham & Solihull NHS COVID-19 Vaccination Service – Birmingham & Solihull NHS COVID-19 Vaccination Service (birminghamandsolihullcovidvaccine.nhs.uk)

If you are attending our Covid Vaccination Clinic please see directions to Balsall Common Health Centre and click the link below to view the map.

Arden Medical Centre, Downing Cl, Knowle, Solihull B93 0QA - Follow Woodside Cres and Downing Cl to Station Rd/B4101 - 1 min (0.1 mi)
Continue on B4101. Drive to Hallmeadow Rd in Balsall Common – 13 mis (5.7mi)
Balsall Common Health Centre - 1 Ashley Drive, Balsall Common, Coventry CV7 7RW

https://www.google.co.uk/maps/dir/Arden+Medical+Centre,+Downing+Close,+Knowle,+Solihull/Balsall+Common+Health+Centre,+Ashley+Drive,+Balsall+Common,+Coventry/@52.4090404,-1.7229228,13z/am=t/data=!4m13!4m12!1m5!1m1!1s0x4870b7bcd0a581fb:0x3a5d16c8261cc3ae!2m2!1d-1.7431408!2d52.379429!1m5!1m1!1s0x4870b5cac5d4cbf1:0xc16c938bf301d51d!2m2!1d-1.643639!2d52.3949965

Coronavirus

Information is available at gov.uk/coronavirus and https://www.nhs.uk/conditions/coronavirus-covid-19

111 coronavirus service

Check if you or your child has coronavirus symptoms -

If you have coronavirus symptoms do not go to a GP, Pharmacy or Hospital. Stay at home and book a test. What to do if you or someone you live with has symptoms of coronavirus

Advice for people at higher risk from coronavirus

Coronavirus Symptoms

a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
loss of/change in smell or taste

Testing for Coronavirus

Anyone who has symptoms of coronavirus (COVID-19) can get a free test to check if they have the virus. Some people without symptoms can have the test too. Click here for more information
There is another test (antibody test) that checks if you've already had the virus. This test is not widely available yet. You can find out about antibody testing on GOV.UK

Do not come into the surgery to request a repeat prescription. Put your request in the box in the foyer, or request on-line. Your prescription will be sent to the pharmacy of your choice - you should not come to the practice to collect it. Please see the link below for advice on our Electronic Prescription Service.

Electronic Prescription Service

Advice on Health and Wellbeing during the COVID-19 Outbreak

Mental Wellbeing

Prince William and Kate Middleton support mental health campaign ...

A range of new, easily accessible mental health support is now available for patients in Birmingham and Solihull. This support is available to local people of all ages as well as keyworkers.

These services are provided by a range of local organisations, and offer emotional help, guidance and reassurance to people in Birmingham and Solihull who may be finding the current Coronavirus situation overwhelming.

Mental Health Support Offer

If you have concerns about your child / children during the Coronavirus outbreak we are here to offer advice. Please refer to the link below for specific guidance.

Advice for parents when a child is unwell or injured.

Solihull Rural PCN

Please click on the link twitter.com/solihullrural?s=11 to follow Solihull Rural PCN on twitter. This gives you lots of useful information and updates.

To download the Twitter app please clink on this link - Download

SystmOnline

The Practice is pleased to provide patients with access to its Clinical System via a Secure Web Interface.

To use you will need a Practice ID number and Access ID number which is obtained from the practice, and, in conjunction with a password, will be unique to you.

Click below to access (opens in a new window).

Online Services
Some services are available online. To register to access to the Practices' Clinical System 'SystmOnline' please contact the surgery or you can download the information leaflet and application form below.

An application form needs to be completed and returned to the surgery along with proof of identity (photo ID)

Online Accesss Patient information leaflet

Online access application form

Once registered, patients can access SystmOnline by clicking on the link below:

Online Log In

Access to NHS Dentistry

The Solihull Lifestyle Service offers a range of tailored health and wellbeing advice and support to help people make positive lifestyle changes. These services include:

Eating More Healthily

Managing your weight

Stopping or reducing smoking

Being more active

Updated: 25.03.2021

Get Support - Get Involved - Local People Helping Local People

During these challenging times, Arden Academy has set up a website which, together with local people, local businesses and community groups, aims to act as a central hub for local community information. As well as the website becoming a "go to" for information and advice, it offers people the opportunity to register as volunteers; people who then contact us through the website for assistance can be linked with volunteers offering the required help.

How can you help?

Information which you feel is useful to local people can be submitted in the following ways: *Website - Contact Us - https://www.ardencommunitygroup.org/

* Email - ardencommunitygroup@arden.solihull.sch.uk

* Facebook - Arden Community Group

* Twitter - @Arden Community Group

As well as being published on Facebook and Twitter, this information will be uploaded onto the website and made accessible to everyone. This applies to individuals, businesses and community groups. We would ask you to make people and local groups, where possible, aware of this service so that they too can submit useful information.

This is a time when our special community must come together – so please get involved.

How long until I feel better?

Please see the understanding your symptoms leaflet on the link below for guidance and advice if your feeling un well.

Understand Your Symptoms

If your symptoms do not improve, or if

you develop new symptoms, contact

your doctor for more advice.

Did you know? You can carry resistant bacteria for up to one year after taking an antibiotic. That’s why it’s best to use antibiotics only when you really need them.

YOUR CARE CONNECTED

This allows healthcare professionals to view information from your GP record and will provide them with important and potentially life-saving information; it will also help to reduce unnecessary repeat tests, such as blood tests and X-rays. Sharing your medical records could save your life! All patients aged over 15 years 11 months will be receiving a letter detailing this service. More information can be found on the webstie:

www.MidlandsYourCareConnected.nhs.uk

We are looking for new members to join our Patient Participation Group. Please see our PPG page for more information.