For advice when the surgery is closed please click here
In order to ensure the safety of all patients and staff, all appointments need to be booked by telephone, where you will be asked about your symptoms. A GP will discuss with you the best way to support your health needs.
Please DO NOT visit the surgery. Please ring only.
We ask that all patients visiting the surgery wear a face covering.
Flu Clinics
We are in the process of organising our flu clinics, please be aware when the dates are confirmed you will be notified to book either by phone or text message. Please do not call the surgery regarding this unless you have received confirmation to do so. Everyone that is entitled will be contacted. Thank you.
Blood tests
NHS Birmingham and Solihull CCG statement on Becton Dickson Blood Specimen Collection Supply Disruption:
A supplier to the NHS has advised them of a global shortage of some equipment used for taking blood tests. NHS England have therefore issued guidance to GPs that all non-urgent blood tests should be halted.
Anyone who needs a test for urgent health problems will still get one, but where your Clinician recommends that it’s safe to do so, then you may be asked to come back for a test at a later date, or your appointment may be rescheduled.
Given the nature of the shortage, we cannot give an exact date for when the test will be rescheduled, but please be assured that if your condition or symptoms require it, then you will get a test, and we will be re-booking your test when supplies become more easily available.
If your condition or symptoms change or get worse, please contact the NHS as you would normally.
Sharp Boxes
From 1st September 2021, the way you dispose of your sharps boxes for used needles will be changing. You will no longer need to bring your full boxes back to the surgery. Solihull Council will collect your full box from your house.
To find out more and how to arrange a collection please visit our website
www.solihull.gov.uk/Rubbish-and-recycling/ Sharpscollection
Or call on 0121 704 8000
Guidance on masks in GP surgeries post 19th July 2021
Following the Government’s announcement on Monday that the legal requirement to wear a face covering in shops, public transport and other enclosed public spaces will end on 19 July, we wanted to clarify the position for primary care.
Public Health England’s infection prevention control guidelines remains in place for all staff and patients in hospitals as well as GP practices, dental practices, optometrists and pharmacies to ensure that everyone is protected.
Staff, patients and visitors will also be expected to continue to follow social distancing rules when visiting any care setting as well as using face coverings, mask and other personal protection equipment.
The NHS will continue to support staff in ensuring that the guidance is followed in all healthcare settings
Covid-19 Vaccination
We are currently working to government guidelines regarding the Covid-19 vaccination.
Please see the link to the new BSOL COVID website for more information on the Covid vaccine: Birmingham & Solihull NHS COVID-19 Vaccination Service – Birmingham & Solihull NHS COVID-19 Vaccination Service (birminghamandsolihullcovidvaccine.nhs.uk)
If you have concerns about your child / children during the Coronavirus outbreak we are here to offer advice. Please refer to the link below for specific guidance.
Advice for parents when a child is unwell or injured.
Do not come into the surgery to request a repeat prescription. Put your request in the box in the foyer, or request on-line. Your prescription will be sent to the pharmacy of your choice - you should not come to the practice to collect it. Please see the link below for advice on our Electronic Prescription Service.
Electronic Prescription Service
Advice on Health and Wellbeing during the COVID-19 Outbreak
The Solihull Lifestyle Service offers a range of tailored health and wellbeing advice and support to help people make positive lifestyle changes. These services include:
Eating More Healthily
Managing your weight
Stopping or reducing smoking
Being more active
A range of new, easily accessible mental health support is now available for patients in Birmingham and Solihull. This support is available to local people of all ages as well as keyworkers.
These services are provided by a range of local organisations, and offer emotional help, guidance and reassurance to people in Birmingham and Solihull who may be finding the current Coronavirus situation overwhelming.
Mental Health Support Offer
Livingwell would like to understand what activities the young people are interested in. Please click on the link below to share your views.
https://www.surveymonkey.co.uk/r/LWUKWellbeingActivities
NHS COVID Pass for events and travel - NHS
Please see the link below for all information regarding a Covid pass for events and travel.
https://www.nhs.uk/conditions/coronavirus-covid-19/covid-pass/
Urgent Treatment Centre
UTCs can now only be accessed via an appointment system, booked by NHS111. Patients can no longer access a ‘walk-in’ service, without an appointment.
Please advise all patients to call 111 or visit online at https://111.nhs.uk first.
Here is an updated list of the 6 Urgent Treatment Centre’s within the Birmingham & Solihull area that NHS111 has access too:
Warren Farm Urgent Treatment Centre
Warren Farm Road, Birmingham, West Midlands, B44 0PU
Opening times: Monday – Sunday 8:00 – 19:00
Erdington Urgent Treatment Centre
Stockland Green Primary Care Centre
192 Reservoir Road
Erdington B23 6DJ
Opening times: Monday – Sunday 10:30 – 22:30
Washwood Heath Urgent Treatment Centre
Clodeshall Road, Washwood Heath , Birmingham, West Midlands, B8 3SN
Opening times: Monday – Sunday 09:00 – 20:30
Birmingham NHS Urgent Treatment Centre (“Boots”)
Lower Ground Floor, Boots The Chemists Ltd, 66 High Street , Birmingham, West Midlands, B4 7TA
Opening times: Monday – Friday 8:00 – 18:00
Saturday: 9:00 – 17:00
Sunday 11:00 – 15:00
South Birmingham GP Urgent Treatment Centre (“Katie Road”)
15 Katie Road, Selly Oak, Birmingham, B29 6JG.
Opening times: Monday – Sunday 8:00 – 20:00
Solihull Urgent Treatment Centre
Hurst Lane Clinic, 62 Hurst Lane
Castle Bromwich
Birmingham B36 0EY
Opening times: Monday – Sunday 10:30 – 22:30
WHAT’S NEW: Structured Medication Reviews
We are fortunate to have a team of clinical pharmacists working alongside us to complete structured medication reviews. The pharmacists are an invaluable part of our multidisciplinary team working to improve patients care. Please refer to the attached leaflet for more detailed information.
Dr Lucy Barnsley
Solihull Rural PCN
Please click on the link twitter.com/solihullrural?s=11 to follow Solihull Rural PCN on twitter. This gives you lots of useful information and updates.
To download the Twitter app please clink on this link - Download
SystmOnline
The Practice is pleased to provide patients with access to its Clinical System via a Secure Web Interface.
To use you will need a Practice ID number and Access ID number which is obtained from the practice, and, in conjunction with a password, will be unique to you.
Click below to access (opens in a new window).
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Online Services
Some services are available online. To register to access to the Practices' Clinical System 'SystmOnline' please contact the surgery or you can download the information leaflet and application form below.
An application form needs to be completed and returned to the surgery along with proof of identity (photo ID)
Online Accesss Patient information leaflet
Online access application form
Once registered, patients can access SystmOnline by clicking on the link below:
Updated: 13.10.2021
How long until I feel better?
Please see the understanding your symptoms leaflet on the link below for guidance and advice if your feeling un well.
Understand Your Symptoms
If your symptoms do not improve, or if
you develop new symptoms, contact
your doctor for more advice.
Did you know? You can carry resistant bacteria for up to one year after taking an antibiotic. That’s why it’s best to use antibiotics only when you really need them.
YOUR CARE CONNECTED
This allows healthcare professionals to view information from your GP record and will provide them with important and potentially life-saving information; it will also help to reduce unnecessary repeat tests, such as blood tests and X-rays. Sharing your medical records could save your life! All patients aged over 15 years 11 months will be receiving a letter detailing this service. More information can be found on the webstie:
www.MidlandsYourCareConnected.nhs.uk
We are looking for new members to join our Patient Participation Group. Please see our PPG page for more information.
2019
Arden Medical Centre rated "Good" by Care Quality Commission. Click here to read the full report
Please click on the link below to view our Practice Information Leaflet.
Practice Information