Welcome to The Arden Medical Centre

For advice when the surgery is closed please click here

In order to ensure the safety of all patients and staff, all appointments need to be booked by telephone, where you will be asked about your symptoms.  A GP will discuss with you the best way to support your health needs. 

 Please DO NOT visit the surgery. Please ring only.

We ask that all patients visiting the surgery wear a face covering.


Flu clinics
We are now booking our flu clinics on 19th September, 3rd October and 24th October.  

Patients will be booked according to clinical priority, with the most at risk in the first clinic.  Further information can be found via the link below.

Flu clinics 2020 


Information is available at gov.uk/coronavirus and https://www.nhs.uk/conditions/coronavirus-covid-19

111 coronavirus service






Check if you or your child has coronavirus symptoms - 

If you have coronavirus symptoms do not go to a GP, Pharmacy or Hospital.  Stay at home and book a test.                                                        What to do if you or someone you live with has symptoms of coronavirus 


Advice for people at higher risk from coronavirus                                                                                                       







Coronavirus Symptoms

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • loss of/change in smell or taste

Testing for Coronavirus

Anyone who has symptoms of coronavirus (COVID-19) can get a free test to check if they have the virus. Some people without symptoms can have the test too. Click here for more information
There is another test (antibody test) that checks if you've already had the virus. This test is not widely available yet. You can find out about antibody testing on GOV.UK

Do not come into the surgery to request a repeat prescription.  Put your request in the box in the foyer, or request on-line.  Your prescription will be sent to the pharmacy of your choice - you should not come to the practice to collect it.  Please see the link below for advice on our Electronic Prescription Service.

Electronic Prescription Service

Advice on Health and Wellbeing during the COVID-19 Outbreak

Mental Wellbeing

Prince William and Kate Middleton support mental health campaign ...

A range of new, easily accessible mental health support is now available for patients in Birmingham and Solihull. This support is available to local people of all ages as well as keyworkers.

These services are provided by a range of local organisations, and offer emotional help, guidance and reassurance to people in Birmingham and Solihull who may be finding the current Coronavirus situation overwhelming. 

Mental Health Support Offer

If you have concerns about your child / children during the Coronavirus outbreak we are here to offer advice. Please refer to the link below for specific guidance.

Advice for parents when a child is unwell or injured. 


The Practice is pleased to provide patients with access to its Clinical System via a Secure Web Interface.

To use you will need a Practice ID number and Access ID number which is obtained from the practice, and, in conjunction with a password, will be unique to you.

Click below to access (opens in a new window).

Online Services
Some services are available online. To register to access to the Practices' Clinical System 'SystmOnline' please contact the surgery or you can download the information leaflet and application form below.

An application form needs to be completed and returned to the surgery along with proof of identity (photo ID)

Online Accesss Patient information leaflet

Online access application form 

Once registered, patients can access SystmOnline by clicking on the link below:

Online Log In


Access to NHS Dentistry

The Solihull Lifestyle Service offers a range of tailored health and wellbeing advice and support to help people make positive lifestyle changes. These services include:

Eating More Healthily

Managing your weight

Stopping or reducing smoking

Being more active


Updated: 15.10.2020


We will be supporting 4 National Screening Campaigns through 2020. 

Cervical Cancer screening is our Third campaign. Please click on the link below for everything you need to know about cervical cancer and screening. 



Cervical Screening Awareness Week 2019 – National Awareness Days ...

 Get Support - Get Involved - Local People Helping Local People 

 During these challenging times, Arden Academy has set up a website which, together with local people, local businesses and community groups, aims to act as a central hub for local community information.  As well as the website becoming a "go to" for information and advice, it offers people the opportunity to register as volunteers; people who then contact us through the website for assistance can be linked with volunteers offering the required help.

How can you help?

Information which you feel is useful to local people can be submitted in the following ways: *Website - Contact Us - https://www.ardencommunitygroup.org/   

* Email - ardencommunitygroup@arden.solihull.sch.uk 

* Facebook - Arden Community Group 

* Twitter - @Arden Community Group

As well as being published on Facebook and Twitter, this information will be uploaded onto the website and made accessible to everyone.    This applies to individuals, businesses and community groups.  We would ask you to make people and local groups, where possible, aware of this service so that they too can submit useful information.

This is a time when our special community must come together – so please get involved.


How long until I feel better?

Please see the understanding your symptoms leaflet on the link below for guidance and advice if your feeling un well. 

Understand Your Symptoms

 If your symptoms do not improve, or if

 you develop new symptoms, contact

 your doctor for more advice.

 Did you know? You can carry resistant bacteria for up to one year after taking an antibiotic. That’s why it’s best to use antibiotics only when you really need them.


This allows healthcare professionals to view information from your GP record and will provide them with important and potentially life-saving information; it will also help to reduce unnecessary repeat tests, such as blood tests and X-rays.  Sharing your medical records could save your life! All patients aged over 15 years 11 months will be receiving a letter detailing this service.  More information can be found on the webstie: 


 We are looking for new members to join our Patient Participation Group. Please see our PPG page for more information.

Image result for nhs choicesYou can also leave a review on the NHS Choices website


Arden Medical Centre rated "Good" by Care Quality Commission. Click here to read the full report

Please click on the link below to view our Practice Information Leaflet.

Practice Information