New Telephony System Posted or Updated on 22 Sep 2025

We want to inform all our patients that our telephone system is currently experiencing technical problems, which may make it difficult to get through when calling the surgery.

Please note, during this time, your phone may temporarily show a Stratford-upon-Avon number when you try to contact us. This is due to the ongoing issues and does not affect your call being connected to our surgery.

Our team is working closely with the phone service provider to fix the problem as quickly as possible.

While this is being resolved, we encourage you to use other ways to contact us, such as:

• Booking appointments online through our website
• Visiting the surgery in person

We apologise for any inconvenience this may cause and thank you for your patience and understanding during this time.

For urgent medical issues, please dial 999 or visit your nearest emergency department.

Thank you for your continued trust in our care.